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retail BOPIS pickup locker for click and collect online orders, front view

Retail BOPIS Click-and-Collect Pickup Locker with Shopify and POS Integration

Smart pickup locker for retail stores running Buy Online, Pickup In Store (BOPIS) — staff load customer orders, SMS code unlocks, customer self-collects. Integrates with Shopify, WooCommerce, and POS systems.

Category:Self-Service Pickup Locker
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400-700 USD
Delivery: 15-30 days

Built for Retail BOPIS and Click-and-Collect Workflows

Linqu's retail pickup locker is purpose-built for stores running Buy Online, Pickup In Store (BOPIS) and click-and-collect programs. Unlike multi-carrier parcel lockers, this system is store-driven: your associate picks the online order, places it in any free compartment, types in the customer's phone number, and the system sends a one-time SMS pickup code. The shopper walks in, types the code on the touchscreen, and the door opens. No queueing, no associate handoff, no missed pickups.

retail BOPIS pickup locker installed near checkout counter for click and collect orders

Store Associate Workflow — 30 Seconds Per Order

  • Pick the online order from your fulfillment queue (Shopify Admin / POS terminal)
  • Tap "Load to Locker" on the locker touchscreen — system auto-assigns a free compartment
  • Scan the order barcode or type the customer phone number
  • Place the bag inside, close the door, done
  • SMS pickup code goes out automatically; order status flips to "Ready for Pickup" in your storefront

Customer Pickup Flow — No App Required

Customers receive an SMS the moment their order is loaded. No app download, no account login, no scanning a complicated QR. They walk to the locker, type the 6-digit pickup code, and the assigned compartment opens. The whole pickup takes under 15 seconds. Optional QR code pickup and phone-number verification are available for higher-value orders.

customer entering SMS pickup code on retail BOPIS locker touchscreen to collect online order

E-Commerce and POS Platform Integration

Out-of-the-box connectors and a documented REST API let you integrate the locker into your existing stack:

  • Shopify / Shopify POS — order events trigger locker load tasks; pickup updates the order status
  • WooCommerce — webhook integration for order ready and pickup confirmation
  • Magento, BigCommerce, custom OMS — REST API for order load, status sync, and pickup logs
  • Square, Lightspeed, Clover POS — POS-side load button for in-store fulfillment associates

Hardware Configuration

Modular column design lets you mix box sizes per order profile. Default mix: small (apparel, accessories), medium (boxed goods, electronics), large (multi-item bags). 7-inch or 10-inch capacitive touchscreen, electronic locks rated for 100,000+ cycles, WiFi or 4G connectivity, indoor-rated steel cabinet.

Why Retailers Choose Linqu for BOPIS

  • 20,000 sqm in-house factory — full hardware-software stack from one vendor
  • OEM/ODM customization — color, logo, screen branding, compartment layout
  • Documented API + reference SDK so your dev team can integrate in days, not months
  • One year hardware warranty, MOQ of one unit for pilot stores

Frequently Asked Questions

Find answers to common questions about our product

A BOPIS pickup locker is store-driven — your associates load already-paid online orders into the locker after picking them in your store or back-of-house. A parcel locker is courier-driven, used for last-mile package delivery from carriers like UPS, USPS, and FedEx. The two workflows, software, and customer notifications are different.
Yes. We provide a Shopify app and Shopify POS button so associates can mark an order as "Loaded to Locker" directly from the order management screen. The customer SMS goes out automatically and the order status updates to "Ready for Pickup" in real time.
The system sends configurable reminder SMS at 24 / 48 / 72 hours. If the order remains uncollected past your threshold, an associate can remotely retrieve it via the admin dashboard and reshelve it. All events are logged.
Yes. The cabinet is fully modular. Most apparel retailers go heavy on small/medium compartments. Electronics retailers add large compartments for boxed goods. We can quote any mix.
MOQ is one unit. We support pilot deployments and scale-out from a single proof-of-concept store to a chain-wide rollout.

Still Have Questions?

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